Privacy Policy

  

This privacy policy sets out how The Pip Box Ltd uses and protects any information that you give The Pip Box Ltd when you use this website.

The Pip Box Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

The Pip Box Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. If you have signed up to the Pip Box Ltd subscriber list, any changes to this policy will be communicated via email. In line with new GDPR regulations, this policy will come into effect on 25th May 2018.

This policy will outline the following:

1.0) The identity of the data controller (That’s us, The Pip Box)

2.0) The control you (the consumer) have over your personal data including the option you have, to request that all of your personal data is deleted, and how you should go about requesting that.

3.0) What information we are collecting about you (the consumer)

4.0) How are we (The Pip Box Ltd) using your data?

5.0) How long your data will be kept for and where it will be stored?

6.0) Who is the Pip Box Ltd sharing your data with?

7.0) Is your personal data being transferred outside of the EEC (European Economic Community)?

8.0) What rights you (the consumer) have regarding your data?

9.0) Internal House Keeping

10.0) Security

11.0) Cookies

12.0) Links

13.0) Other useful information about safe guarding your data.


Okay, so here goes…

1.0The Identity of the Data Controller

1.1 The Pip Box Ltd is the sole data controller. All decisions regarding your data and the control of such are carried out directly by The Pip Box Ltd.

2.0The Control You Have Over Your Data.

2.1 You (the consumer) have the right at any time to request that The Pip Box Ltd deletes your personal data. Ultimately you are in complete control! 

2.2 The Pip Box Ltd, may require the use of your data in order to perform the service/subscription detailed on the website. Whilst it is your (the consumers) choice to give The Pip Box Ltd permission to use your data (strictly for the purpose detailed on the website), please be aware that the service/subscription you are entering in to requires the use certain information. Should you request that your data is deleted, then it may not be possible to continue with the service/subscription that you have signed up for.

2.3 You can request that your data be deleted at any time by simply popping an email to our friendly team here at the Pip Box Ltd. 

The email address is: team@thepipbox.co.uk – Please type into the subject matter “Delete my Info”

3.0 What Info are we (The Pip Box Ltd) Collecting?

3.1 Name and job title

3.2 Contact information including email address

3.3 Demographic information such as postcode, preferences and interests

3.4 Other information relevant to customer surveys and/or offers, deemed to be in the interest of you the consumer

4.0 How Are We Using The Information We Gather?

4.1 We require information to understand your needs in order to fulfil the service/subscription that you have entered into:

4.2 This Includes: 

4.2.1 Your personal details and shipping address. This is used to verify who you are, and so that we know where to send your items!

4.2.2 Your email address. This is used to send out dispatch dates, subscription renewal information, details of promotional benefits to you the consumer, payment details/issues; and any other directly related administrative functions. This will include direct marketing research to maintain and improve The Pip Box Ltd. Completing of any questionnaire is entirely optional.

5.0 How Long Will We Keep Your Data

5.1 Your data will be (as a minimum) kept during the length of your subscription, as this is fundamental in you receiving the service that you require. 

5.2 Upon terminating your subscription, all elements of your personal data (except for your email address) will become redundant. All data will be kept indefinitely to enable you (the consumer) to reactivate your account at a later date if you choose. 

5.3 Should you wish to have all of your data deleted please contact the Pip Box Team at team@thepipbox.co.uk .

5.4 Upon terminating your subscription, your email address will remain in use by The Pip Box Ltd ONLY for the purpose of legitimate business reasons, to keep you the consumer informed of any great offers or benefits that might make you want to reactivate your subscription.

 Should you wish for this element of data to be deleted also, please contact team@thepipbox.co.uk

6.0 Who are We Sharing your Data With.

6.1 This is easy… the Pip Box Ltd has not, and never will share your data with any other 3rd party. Any data held by the Pip Box Ltd, is solely used by the Pip Box Ltd for the purpose of fulfilling your order/subscription.

7.0 Is Your Data Being Shared outside the EEC.

7.1 This is even easier… as the Pip Box Ltd doesn’t share your data with anyone, and as we only ship to EU and UK territories, we certainly do not share your data outside of the EEC!

8.0 What Are Your Rights Regarding The Data We Hold on You?

8.1 as Individual consumers you have:

The right to be informed

The right of access

The right to rectification

The right to erasure

The right to restrict processing

The right to data portability

The right to object

Rights in relation to automated decision making and profiling

8.1.1 In most instances it is necessary to hold this information in order for the subscription to function, in the intended way.  Whilst you can request that any of the above (section 8.1) be deleted, this may also result in your subscription being unable to operate, and as such your subscription would be terminated.

9.0 Internal record keeping. 

We may use the information to improve our products and services. 

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.  

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

10.0 Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

11.0 How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

12.0 Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

13.0 Other useful information about controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at team@thepipbox.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.